Contact Us

Phone:      403-309-2001

Fax:          403-341-6990

Address:   Suite 300, 4309 52 Ave
                 Red Deer, AB, T4N 6S4 

If you are a Hip and Knee Clinic patient and are trying to contact the Hip and Knee Clinic staff for questions relating to your surgery, you may dial the phone number listed above along with the direct extension for the Hip and Knee Clinic nurses, 3901.  If you have questions pertaining to wait time for Hip and Knee Clinic consult, you may contact the Hip and Knee Clinic Virtual MOA using the the above phone number and direct extension, 3155.  

If you are a patient and are trying to contact your surgeon, MSK physician, or physiatrist for non-arthroplasty related matters, you may do so through their medical office assistant (MOA).  Dial the phone number listed above and follow the automated prompts to be directed to your doctor's MOA. You can find the direct extension number and e-mail address for your doctor's MOA by going to the Our Team page and clicking on your doctor, or simply find your doctor and their MOA's contact information in the footer of this website.

Please understand that your doctor's MOA may be busy on the phone or running a clinic for your doctor or another doctor at the office.  When calling you may be directed to leave a voicemail which is monitored by any one of Central Alberta Orthopedics' MOAs. Leaving a message rather than trying again later is the best way to ensure a timely response to your request. 

Sometimes it might be easier to reach your doctor's MOA via e-mail.  E-mail, however, is not always a secure form of communication and, therefore, you are advised to limit the amount of information provided and do not send any sensitive information.

If you are a patient with hip and knee osteoarthritis and/or hip and knee joint replacement and are trying to contact the Hip and Knee Clinic

When speaking with an MOA or any other staff whether by e-mail, phone or leaving a voice message, please be respectful. Abusive language will not be tolerated and may result in your expulsion from the clinic.

Any information provided by the MOAs should not be considered professional medical advice unless it has been said to have been relayed directly from your doctor.